The Information Technology Agency (ITA) is comprised of 442 IT professionals organized into 18 divisions with an annual operating budget of $90 million. Unlike the “traditional” government IT department, the ITA is responsible for a broad spectrum of services. Our 18 divisions deliver 366 different technology services to both internal and external customers. These range from classic IT services, such as computer support, enterprise applications, data networks, and a 24/7 data center to progressive digital services, such as a TV station (LA Cityview), 3-1-1 Call Center, public safety radio/microwave communications, helicopter avionics, enterprise social media, and more. The breadth of our services necessitates close management to ensure integration and efficiency
between our divisions, while maintaining a clear focus on specific customer groups and their unique needs.